BAMITY Help Center

How can we help?

Detailed guidance for the main BAMITY account, social, live, voice, call, safety and security flows. Exact labels may change slightly as the Android app is finalized.

Getting started & creating an account

BAMITY is an adults-only service. You must be at least 18 years old to create or use an account.

Sign in, Google sign-in & password recovery

Email and password

Choose Sign In, enter the email and password linked to your BAMITY account, and submit. If a persistent-session option is shown, you may choose it on a trusted personal device.

Continue with Google

Choose Continue with Google and select the Google account you want to use. New Google users may still need to complete BAMITY profile information before entering the main app.

Forgot password

From Sign In, choose Forgot Password, enter the account email, and follow the reset instructions delivered through the authentication flow. Never share a reset link or one-time code with another person.

Profile, Settings, language & sign out

Open Profile to view or edit supported profile details, social connections and account information. Use Settings for language, privacy, notifications, safety and account-security controls. BAMITY is designed to persist the language selected for the user account where supported.

Use the sign-out control from Profile or Settings when you want to end the current session. Account-security controls may also provide options for ending sessions on other devices.

Live Video

The Live area is designed for discovering available live hosts and entering live video sessions. When you join a live session, the current app may show host information, viewer interactions, comments, gifts and safety controls depending on the room and your account eligibility.

Registered users may have Host capability where enabled. Going live can require camera and microphone permission and may be subject to safety, account, device and production-configuration checks.

Voice Rooms

Voice Rooms are social audio spaces where users can discover rooms, listen, take an available seat or microphone position, speak when permitted, interact and use supported virtual features. Room controls can vary by role, room state and permissions.

If microphone access is denied by Android, voice participation will not work until the permission is granted through the device or app permission flow.

Video PK & Voice PK

BAMITY may provide interactive PK experiences for video and voice formats. PK availability depends on the current product rollout and eligible participants. The app interface should show the active PK state, participants and supported interaction controls.

1-to-1 Video Calls

BAMITY supports video-only one-to-one calls where the feature is available. Incoming calls should appear through the app's call-notification flow. Camera and microphone permissions are required for normal operation.

If a paid call rate applies, the relevant rate and charging information should be shown through the app. Connected calls can use the configured minimum billing step even when the call is very short. Do not rely on any rate displayed outside BAMITY's verified app flow.

Social Wall, follows & profiles

The Social Wall is designed for supported photo and video posts, likes, comments, shares and profile-based social discovery. Users are responsible for content they upload and must follow the Community Guidelines.

Profile and follow/follower features can be used to build social connections. Availability of individual controls may change during the final app-development and moderation rollout.

Virtual Gifts, Coins, Beans & wallet

BAMITY may use virtual items such as Coins, Beans and Gifts for supported experiences. Virtual items are service features and are not legal tender. Purchase, gifting, reward and withdrawal availability can depend on account eligibility, region, app-store/payment configuration and production approval.

Use only purchase or balance flows presented inside BAMITY or an officially verified store/payment route. Do not send money or credentials to anyone claiming they can unlock balances outside verified BAMITY flows.

Messages & notifications

Where available, use Messages to communicate with supported users and Notifications to review account or social activity. Privacy settings can affect who is allowed to contact you. Never share passwords, one-time codes, recovery links or sensitive financial credentials in chat.

Privacy & interaction controls

Settings may include controls for online visibility, discoverability, who can call, who can message, live invitations and voice-room invitations. Use the controls available in your current app version to limit unwanted interactions.

For details about personal information and processing, read the Privacy Policy. Privacy requests can also be sent to privacy@bamity.app.

Report, block & moderation

Use BAMITY's in-app reporting and blocking controls when you encounter abusive accounts, harmful content, spam, impersonation or other policy violations. Supported reporting entry points can appear on profiles, posts, comments, live sessions, rooms and other interactions.

For the platform rules, read the Community Guidelines and Child Safety Standards. Safety reports can be sent to safety@bamity.app. For immediate danger, contact the appropriate local emergency service.

Account & Security

In Profile → Settings → Account & Security, supported controls may include password updates, linked sign-in methods, device/session management, sign out everywhere and account-deletion requests. Re-authentication may be required for sensitive account changes.

If you suspect unauthorized access, change your password through the verified app flow, end other sessions where available, and do not approve unexpected sign-in or reset requests.

Delete your account

The in-app route is Profile → Settings → Account & Security → Delete Account. BAMITY also provides a verified web account-deletion route for users who cannot access the app. The web route verifies the BAMITY identity first, then requires an explicit acknowledgement and a separate permanent-deletion confirmation before the server submits and finalizes the request.

Signing in to the web deletion page by itself does not delete the account. Limited financial, audit, security, legal or dispute records may be retained where required, as explained on the deletion page and in the Privacy Policy.

Troubleshooting

Camera or microphone does not work

Check Android app permissions for BAMITY and allow the required camera or microphone permission. Close and reopen the affected live, voice or call experience after changing permission.

Sign in fails

Confirm that you are using the same sign-in method connected to the account. For email accounts, verify the email and password. For Google accounts, choose the same Google identity originally linked to BAMITY.

Password reset email does not arrive

Confirm the email address is correct, wait briefly, and check spam or filtered mail. Request another reset only through the official BAMITY authentication flow.

A feature is missing or unavailable

Some features depend on production rollout, eligibility, permissions, account state, region or app version. Use the latest official BAMITY build when distribution becomes public.

Where should I download BAMITY?

Use bamity.app/download and the future verified Google Play listing. BAMITY does not currently publish an unofficial public APK from the website.